An unexpected error occurred

This notification occurs when the system encounters a problem that impedes its ability to function properly.

What can I do?

You can try to solve the problem by following these steps:

  • You can go back to where you were and try again.
  • You can close the browser and reopen to try again.
  • Contact your system administrator for assistance.
  • If the problem persists, please assist us by sending an error report to the helpdesk.

Error report

What were you trying to do?

Troubleshooting information:

javax.ejb.EJBException: JBAS014580: Unexpected Error at org.jboss.as.ejb3.tx.CMTTxInterceptor.handleExceptionInOurTx(CMTTxInterceptor.java:161) at org.jboss.as.ejb3.tx.CMTTxInterceptor.invokeInOurTx(CMTTxInterceptor.java:228) at org.jboss.as.ejb3.tx.CMTTxInterceptor.required(CMTTxInterceptor.java:302) at org.jboss.as.ejb3.tx.CMTTxInterceptor.processInvocation(CMTTxInterceptor.java:188) at org.jboss.invocation.InterceptorContext.proceed(InterceptorContext.java:288) at org.jboss.as.ejb3.component.interceptors.CurrentInvocationContextInterceptor.processInvocation(CurrentInvocationContextInterceptor.java:41) at org.jboss.invocation.InterceptorContext.proceed(InterceptorContext.java:288) at org.jboss.as.ejb3.component.interceptors.ShutDownInterceptorFactory$1.processInvocation(ShutDownInterceptorFactory.java:42) at org.jboss.invocation.InterceptorContext.proceed(InterceptorContext.java:288) at org.jboss.as.ejb3.component.interceptors.LoggingInterceptor.processInvocation(LoggingInterceptor.java:59) at org.jboss.invocation.InterceptorContext.proceed(InterceptorContext.java:288) at org.jboss.as.ee.component.NamespaceContextInterceptor.processInvocation(NamespaceContextInterceptor.java:50) at org.jboss.invocation.InterceptorContext.proceed(InterceptorContext.java:288) at org.jboss.as.ejb3.component.interceptors.AdditionalSetupInterceptor.processInvocation(AdditionalSetupInterceptor.java:32) at org.jboss.invocation.InterceptorContext.proceed(InterceptorContext.java:288) at org.jboss.as.ee.component.TCCLInterceptor.processInvocation(TCCLInterceptor.java:45) at org.jboss.invocation.InterceptorContext.proceed(InterceptorContext.java:288) at org.jboss.invocation.ChainedInterceptor.processInvocation(ChainedInterceptor.java:61) at org.jboss.as.ee.component.ViewService$View.invoke(ViewService.java:165) at org.jboss.as.ee.component.ViewDescription$1.processInvocation(ViewDescription.java:181) at org.jboss.invocation.InterceptorContext.proceed(InterceptorContext.java:288) at org.jboss.invocation.ChainedInterceptor.processInvocation(ChainedInterceptor.java:61) at org.jboss.as.ee.component.ProxyInvocationHandler.invoke(ProxyInvocationHandler.java:72) at com.aurora.mscope.server.modules.coursematerials.LocalCourseMaterialsModule$$$view23.getFolderWithFilters(Unknown Source) at com.aurora.mscope.server.applications.BaseApplicationDelegate.getFolderWithFilters(BaseApplicationDelegate.java:924) at com.aurora.mscope.portal.common.documentmgmt.folder.DisplayFolderAction.execute(DisplayFolderAction.java:85) at sun.reflect.GeneratedMethodAccessor885.invoke(Unknown Source) at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43) at java.lang.reflect.Method.invoke(Method.java:606) at com.opensymphony.xwork.DefaultActionInvocation.invokeAction(DefaultActionInvocation.java:358) at com.opensymphony.xwork.DefaultActionInvocation.invokeActionOnly(DefaultActionInvocation.java:218) at com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:192) at com.aurora.mscope.portal.utilities.webwork.interceptor.LicenseInterceptor.intercept(LicenseInterceptor.java:68) at com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:190) at com.aurora.mscope.portal.utilities.webwork.interceptor.QueryCacheInterceptor.intercept(QueryCacheInterceptor.java:42) at com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:190) at com.opensymphony.xwork.interceptor.DefaultWorkflowInterceptor.doIntercept(DefaultWorkflowInterceptor.java:175) at com.opensymphony.xwork.interceptor.MethodFilterInterceptor.intercept(MethodFilterInterceptor.java:86) at com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:190) at com.opensymphony.xwork.validator.ValidationInterceptor.doIntercept(ValidationInterceptor.java:116) at com.opensymphony.xwork.interceptor.MethodFilterInterceptor.intercept(MethodFilterInterceptor.java:86) at com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:190) at com.aurora.mscope.portal.utilities.webwork.interceptor.SecureAdminInterceptor.intercept(SecureAdminInterceptor.java:87) at com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:190) at com.opensymphony.xwork.interceptor.AroundInterceptor.intercept(AroundInterceptor.java:31) at com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:190) at com.opensymphony.xwork.interceptor.AroundInterceptor.intercept(AroundInterceptor.java:31) at com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:190) at com.opensymphony.xwork.interceptor.AroundInterceptor.intercept(AroundInterceptor.java:31) at com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:190) at com.opensymphony.xwork.interceptor.AroundInterceptor.intercept(AroundInterceptor.java:31) at com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:190) at com.aurora.mscope.portal.utilities.webwork.interceptor.QueryResumeInterceptor.intercept(QueryResumeInterceptor.java:54) at com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:190) at com.opensymphony.webwork.interceptor.FileUploadInterceptor.intercept(FileUploadInterceptor.java:174) at com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:190) at com.opensymphony.xwork.interceptor.AroundInterceptor.intercept(AroundInterceptor.java:31) at com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:190) at com.opensymphony.webwork.interceptor.debugging.DebuggingInterceptor.intercept(DebuggingInterceptor.java:169) at com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:190) at com.opensymphony.xwork.interceptor.AroundInterceptor.intercept(AroundInterceptor.java:31) at com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:190) at com.opensymphony.xwork.interceptor.I18nInterceptor.intercept(I18nInterceptor.java:151) at com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:190) at com.opensymphony.xwork.interceptor.AroundInterceptor.intercept(AroundInterceptor.java:31) at com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:190) at com.aurora.mscope.portal.utilities.webwork.interceptor.UnsupportedBrowsersInterceptor.intercept(UnsupportedBrowsersInterceptor.java:30) at com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:190) at com.opensymphony.xwork.interceptor.AroundInterceptor.intercept(AroundInterceptor.java:31) at com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:190) at com.opensymphony.xwork.interceptor.AroundInterceptor.intercept(AroundInterceptor.java:31) at com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:190) at com.opensymphony.xwork.interceptor.ExceptionMappingInterceptor.intercept(ExceptionMappingInterceptor.java:186) at com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:190) at com.opensymphony.xwork.DefaultActionProxy.execute(DefaultActionProxy.java:116) at com.opensymphony.webwork.dispatcher.DispatcherUtils.serviceAction(DispatcherUtils.java:274) at com.opensymphony.webwork.dispatcher.FilterDispatcher.doFilter(FilterDispatcher.java:202) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:280) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:248) at com.aurora.mscope.common.trust.IdentityFilter.doFilter(IdentityFilter.java:69) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:280) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:248) at com.opensymphony.sitemesh.webapp.SiteMeshFilter.obtainContent(SiteMeshFilter.java:129) at com.opensymphony.sitemesh.webapp.SiteMeshFilter.doFilter(SiteMeshFilter.java:77) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:280) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:248) at com.aurora.mscope.portal.common.security.SecureLoginFilter.doFilter(SecureLoginFilter.java:82) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:280) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:248) at org.springframework.security.util.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:378) at org.springframework.security.intercept.web.FilterSecurityInterceptor.invoke(FilterSecurityInterceptor.java:109) at org.springframework.security.intercept.web.FilterSecurityInterceptor.doFilter(FilterSecurityInterceptor.java:83) at org.springframework.security.util.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:390) at org.springframework.security.ui.ExceptionTranslationFilter.doFilterHttp(ExceptionTranslationFilter.java:101) at org.springframework.security.ui.SpringSecurityFilter.doFilter(SpringSecurityFilter.java:53) at org.springframework.security.util.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:390) at org.springframework.security.ui.rememberme.RememberMeProcessingFilter.doFilterHttp(RememberMeProcessingFilter.java:109) at org.springframework.security.ui.SpringSecurityFilter.doFilter(SpringSecurityFilter.java:53) at org.springframework.security.util.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:390) at org.springframework.security.ui.AbstractProcessingFilter.doFilterHttp(AbstractProcessingFilter.java:277) at org.springframework.security.ui.SpringSecurityFilter.doFilter(SpringSecurityFilter.java:53) at org.springframework.security.util.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:390) at org.springframework.security.ui.logout.LogoutFilter.doFilterHttp(LogoutFilter.java:89) at org.springframework.security.ui.SpringSecurityFilter.doFilter(SpringSecurityFilter.java:53) at org.springframework.security.util.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:390) at org.springframework.security.context.HttpSessionContextIntegrationFilter.doFilterHttp(HttpSessionContextIntegrationFilter.java:235) at org.springframework.security.ui.SpringSecurityFilter.doFilter(SpringSecurityFilter.java:53) at org.springframework.security.util.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:390) at com.aurora.mscope.portal.common.security.MaxUserConcurrentSessionFilter.doFilterHttp(MaxUserConcurrentSessionFilter.java:78) at org.springframework.security.ui.SpringSecurityFilter.doFilter(SpringSecurityFilter.java:53) at org.springframework.security.util.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:390) at org.springframework.security.util.FilterChainProxy.doFilter(FilterChainProxy.java:175) at org.springframework.web.filter.DelegatingFilterProxy.invokeDelegate(DelegatingFilterProxy.java:343) at org.springframework.web.filter.DelegatingFilterProxy.doFilter(DelegatingFilterProxy.java:260) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:280) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:248) at com.aurora.mscope.portal.utilities.servlet.filter.ApplicationConfigurationFilter.doFilter(ApplicationConfigurationFilter.java:46) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:280) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:248) at com.aurora.mscope.common.web.CharacterEncodingFilter.doFilter(CharacterEncodingFilter.java:42) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:280) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:248) at com.aurora.mscope.portal.utilities.servlet.filter.RunAsFilter.doFilterInternal(RunAsFilter.java:31) at org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:106) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:280) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:248) at com.opensymphony.webwork.dispatcher.ActionContextCleanUp.doFilter(ActionContextCleanUp.java:88) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:280) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:248) at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:275) at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:161) at org.jboss.as.web.security.SecurityContextAssociationValve.invoke(SecurityContextAssociationValve.java:165) at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:155) at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:102) at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:109) at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:372) at org.apache.coyote.ajp.AjpProcessor.process(AjpProcessor.java:505) at org.apache.coyote.ajp.AjpProtocol$AjpConnectionHandler.process(AjpProtocol.java:453) at org.apache.tomcat.util.net.JIoEndpoint$Worker.run(JIoEndpoint.java:931) at java.lang.Thread.run(Thread.java:745) Caused by: java.lang.OutOfMemoryError: Java heap space at java.lang.reflect.Array.newInstance(Array.java:70) at org.hibernate.type.descriptor.java.ArrayMutabilityPlan.deepCopyNotNull(ArrayMutabilityPlan.java:44) at org.hibernate.type.descriptor.java.MutableMutabilityPlan.deepCopy(MutableMutabilityPlan.java:58) at org.hibernate.type.AbstractStandardBasicType.deepCopy(AbstractStandardBasicType.java:314) at org.hibernate.type.AbstractStandardBasicType.deepCopy(AbstractStandardBasicType.java:310) at org.hibernate.type.TypeHelper.deepCopy(TypeHelper.java:68) at org.hibernate.engine.TwoPhaseLoad.initializeEntity(TwoPhaseLoad.java:230) at org.hibernate.loader.Loader.initializeEntitiesAndCollections(Loader.java:982) at org.hibernate.loader.Loader.doQuery(Loader.java:857) at org.hibernate.loader.Loader.doQueryAndInitializeNonLazyCollections(Loader.java:274) at org.hibernate.loader.Loader.loadEntityBatch(Loader.java:2131) at org.hibernate.loader.entity.BatchingEntityLoader.load(BatchingEntityLoader.java:99) at org.hibernate.persister.entity.AbstractEntityPersister.load(AbstractEntityPersister.java:3294) at org.hibernate.event.def.DefaultLoadEventListener.loadFromDatasource(DefaultLoadEventListener.java:496) at org.hibernate.event.def.DefaultLoadEventListener.doLoad(DefaultLoadEventListener.java:477) at org.hibernate.event.def.DefaultLoadEventListener.load(DefaultLoadEventListener.java:227) at org.hibernate.event.def.DefaultLoadEventListener.onLoad(DefaultLoadEventListener.java:147) at org.hibernate.impl.SessionImpl.fireLoad(SessionImpl.java:1090) at org.hibernate.impl.SessionImpl.immediateLoad(SessionImpl.java:1026) at org.hibernate.proxy.AbstractLazyInitializer.initialize(AbstractLazyInitializer.java:176) at org.hibernate.proxy.AbstractLazyInitializer.getImplementation(AbstractLazyInitializer.java:215) at org.hibernate.proxy.pojo.javassist.JavassistLazyInitializer.invoke(JavassistLazyInitializer.java:190) at com.aurora.mscope.server.data.dto.document.AttachmentFile_$$_javassist_22.getDataThumbnail(AttachmentFile_$$_javassist_22.java) at com.aurora.mscope.server.data.dto.document.utilities.AttachmentDataUtil.setAttachmentData(AttachmentDataUtil.java:198) at com.aurora.mscope.server.data.dto.document.utilities.AttachmentDataUtil.toAttachmentData(AttachmentDataUtil.java:170) at com.aurora.mscope.server.data.dto.document.utilities.AttachmentDataUtil.toAttachmentDataList(AttachmentDataUtil.java:221) at com.aurora.mscope.server.data.dto.document.utilities.AttachmentDataUtil.toAttachmentDataList(AttachmentDataUtil.java:213) at com.aurora.mscope.server.data.dto.document.utilities.CaseDataUtil.setCaseData(CaseDataUtil.java:274) at com.aurora.mscope.server.data.dto.document.utilities.CaseDataUtil.toCaseData(CaseDataUtil.java:54) at com.aurora.mscope.server.services.casestudy.CaseDam.toData(CaseDam.java:318) at com.aurora.mscope.server.services.casestudy.CaseDam.toDataList(CaseDam.java:266) at com.aurora.mscope.server.services.casestudy.CaseDam.toDataList(CaseDam.java:101)